FAQ – Frequently Asked Questions
Q: How long does shipping take?
A: Orders are processed within 1 business day. Delivery usually takes 3–5 business days within the United States depending on your location.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on most of our products within the United States.
Q: Will I receive a tracking number?
A: Yes. Once your order is shipped, we will send you a tracking number via email so you can easily track your package and check the delivery status.
Q: Can I cancel my order?
A: Yes, orders can be canceled before they are shipped. Please contact our support team as soon as possible if you need to cancel your order.
Q: What if my item arrives damaged or defective?
A: If your product arrives damaged or defective, please contact us with clear photos of the item. We will arrange a replacement or a full refund as quickly as possible.
Q: Do you accept returns?
A: Yes, we accept returns within 30 days of delivery. The item must be unused and returned in its original condition and packaging.
Q: How can I contact customer support?
A: You can contact our support team through the Contact Us page or by email. We usually respond to all inquiries within 24 hours during business days.